Privacy Policy
This privacy policy has been prepared to help patients and website visitors understand how their Personally Identifiable Information (PII) is collected, used, and protected. PII is information that can be used on its own or with other information to identify, contact, or locate a single person. Please read this policy carefully.
What Personal Information Do We Collect?
When registering on our site or submitting a form, you may be asked to provide your name, email address, phone number, or other details to help us assist you with your dental care needs.
When Do We Collect Information?
We collect information when you fill out a contact or appointment request form, or enter information on our site.
Why Do We Collect Your Email Address?
We collect your email address in order to send you information, respond to inquiries, confirm appointments, and handle other correspondence related to your care at Sky Dental Centre.
How Do We Use Your Information?
We may use your information in the following ways:
- To respond to appointment requests and patient inquiries
- To follow up after correspondence (live chat, email, or phone inquiries)
- To request ratings and reviews of our services, where permitted
How Do We Protect Your Information?
We take your privacy seriously. Your personal information is stored behind secured networks and is only accessible by a limited number of authorised individuals who are required to keep it confidential. All sensitive information submitted through our website is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when you enter, submit, or access your information to maintain the safety of your personal data. We do not request or store credit card numbers through our website.
Do We Use Cookies?
Yes. Cookies are small files transferred to your device through your web browser that enable our systems to recognise your browser and remember certain information. We use cookies to:
- Understand your preferences based on previous or current site activity
- Keep track of advertisements
- Compile aggregate data about site traffic and interactions to improve our website
You can choose to have your browser warn you when cookies are being sent, or disable cookies entirely through your browser settings. Please note that disabling cookies may affect certain features of our site.
SMS / Text Communications
By opting into our SMS service, you agree to receive text messages from Sky Dental Centre, which may include appointment reminders, updates, and practice communications. You can withdraw your consent at any time by following the opt-out instructions included in each message.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. Exceptions apply only in the following circumstances:
- To comply with law enforcement, a court order, or legal proceedings
- To enforce our terms of service
- To safeguard our property or rights
All personal data is stored on secure servers inaccessible to third parties.
Third-Party Links
We do not include or offer third-party products or services on our website.
Google Advertising
We use Google Ads and Google Analytics on our website. Google, as a third-party vendor, uses cookies to serve ads based on prior visits to our site and other sites on the Internet. Users may opt out of Google’s use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented Remarketing with Google Ads and Demographic and Interests Reporting. We use first-party and third-party cookies together to compile data regarding user interactions with ad impressions and other ad service functions.
Users can manage Google ad preferences through the Google Ad Settings page or opt out via the Network Advertising Initiative Opt Out page.
Do Not Track Signals
We honour Do Not Track signals and do not plant cookies or serve advertising when a Do Not Track (DNT) browser mechanism is in place.
Third-Party Behavioural Tracking
We do not allow third-party behavioural tracking on our website.
Unsubscribing from Communications
If at any time you would like to unsubscribe from receiving future emails or communications from Sky Dental Centre, please contact us at the details below and we will promptly remove you from all correspondence.
Contact Us
Sky Dental Centre
2817 Arthur St E, Thunder Bay, Ontario, Canada